Last updated: March 7, 2026
TwelveDive LLC, doing business as CallSite ("CallSite," "we," "us," or "our"), operates the website and services located at callsite.io. This Privacy Policy describes how we collect, use, and protect your information.
We collect information that you voluntarily provide to us, including: your name, phone number, email address, and any message content submitted through website contact forms operated by our business clients. We also collect basic business information from our clients including business name, phone number, email address, service area, and business hours.
We use the information we collect to: deliver lead notifications to our business clients, send automated confirmation replies to customers who submit contact forms, send one-time review request messages at the business owner's request, and operate and improve our services.
By submitting your phone number through a contact form on a CallSite-powered website, you consent to receive a one-time automated confirmation text message acknowledging your inquiry. Business owners may also send you a one-time review request text after completing a service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
Message frequency: You may receive 1-3 text messages per interaction with a business. Messages are not recurring.
Message and data rates may apply. Your carrier's standard messaging rates apply.
Opt-out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a single confirmation message and no further texts will be sent.
Help: Reply HELP to any message for assistance, or contact us at support@callsite.io.
We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes. We may share information with service providers who assist in operating our platform (such as SMS delivery providers) solely for the purpose of providing our services. These providers are contractually obligated to protect your information.
We retain lead and contact information for as long as our business client maintains an active account with CallSite. Business clients may request deletion of their data at any time by contacting us.
We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
If you have questions about this Privacy Policy, contact us at:
TwelveDive LLC dba CallSite
Email: support@callsite.io